ReachBack to ReachWhat Reach knows about you
Reach reads your mood and your taste to make a session for you. That is sensitive, so here is exactly where every piece goes, written for people, not lawyers.
Where each thing goes
Qloothe taste graph
Sent: Qloo ids of the artists, films, shows, books and games you add; genre and place-category tags the session needs; "child" or "adult" so films are rated right; your city.
If you tap Use my location, your position rounded to about 1 km (a neighbourhood, never an address) is sent instead of the city, only to find places near you after a session.
Never sent: your name, your words, your face, your voice, your mood, or what you need the session for.
Reach never uses Qloo to guess anything about you: not your health, identity or traits. What you need comes from you. Qloo's affinity describes the taste of many people who love what you love; it is not a prediction about you.
The Reach serverthis website
Your profile and your message are sent with each request so the agents can compose the session, then forgotten when the answer is sent.
There is no database and no account. Request logs are switched off, because a web address can carry your favourites and city.
The server keeps only shared caches that are not about anyone: which video is which song, which country an artist is from.
Your browserthis device
Your profile, favourites, recent sessions, likes and skips, and settings are saved in this browser so Reach remembers you next time. They never leave it except inside a request above.
Delete them all with Forget me below.
Cameraoff until you turn it on
When you switch on See my face or See my hands, the picture is read in your browser by on-device models (face-api.js, MediaPipe). Only the result is used: a mood estimate, or which gesture you made. No image is uploaded or stored.
The hand model itself is downloaded from a public code host (jsDelivr or unpkg) the first time you turn hands on.
Microphoneonly while you talk
Push to talk: Reach listens only while you hold the 🎤 button. The tone of your voice is measured in your browser, as numbers, and only if you allowed it.
Turning speech into text uses your browser's own speech service. Some browsers, such as Chrome, do that on their maker's servers. Typing works without it.
Conversation modelunderstanding free speech
By default a local model on the Reach server (Ollama), so your words stay on that machine. If the server's owner sets a hosted model (Anthropic or OpenAI), your message and the session's context go to that provider. Without a model, Reach uses its own rules.
Music cataloguesDeezer, iTunes, MusicBrainz, Internet Archive
The Reach server looks up artist names to find songs, previews, where an artist is from, and nature recordings. Previews are streamed through Reach, so these services see the server, not you.
YouTubefull songs, trailers, calm films
When a full song, trailer or calm film plays, YouTube's player loads in your browser, and Google sees that visit as with any embedded video.
Naming your cityonly if you tap Use my location
Your position, rounded to about 1 km, is sent from your browser to BigDataCloud's free service to get the city's name. Your browser asks your permission first.
Children
For anyone under 13, Reach caps volume and pulse depth, uses child-rated films and shows, and leaves true-crime podcasts out for anyone under 16. No account or contact details are ever asked for. A parent or carer should set it up and stay nearby.
Not a medical device
Reach is a wellbeing tool built on published evidence about music and health. It does not diagnose, treat or replace care. Each session shows the strength of its evidence, and experimental parts (such as brainwave entrainment) are labelled as experimental. Keep the volume moderate, never use it while driving, and talk to a clinician about anything serious.
Forget me
This deletes everything Reach saved in this browser: your name, favourites, sessions, likes, skips and settings.